The Ultimate Guide to Choosing the Right CRM for Real Estate
Blog Author - Published Date
Finding the right tools can make a huge difference in the fast-paced world of real estate. A good CRM, or Customer Relationship Management system, is one of those tools you really need. It helps you keep track of clients, manage your deals, and basically makes your whole business run smoother. With so many options out there, picking the best CRM for real estate agencies can feel a bit overwhelming. But don't worry, we've looked at a bunch of them to help you figure out which one might be the best fit for your team in 2025.
Key Takeaways
- The best CRM for real estate agencies helps manage client info and deals efficiently.
- A good CRM can automate daily tasks, saving you time and effort.
- Look for CRMs that offer strong communication features to stay in touch with clients.
- Consider how well a CRM integrates with other tools you already use.
- The right CRM should fit your budget and be easy for your team to learn and use.
1. Follow Up Boss
Okay, let's talk about Follow Up Boss. I've heard a lot about this one, and from what I gather, it's a pretty solid choice for real estate agencies that are serious about lead conversion. It's not trying to be everything to everyone, which, honestly, is a good thing. It seems like they've really focused on making a user-friendly experience, and that can make a huge difference in whether or not your team actually uses the CRM.
Here's the thing: a CRM is only as good as the data you put into it, and how consistently you use it. If it's a pain to navigate, people just won't bother. Follow Up Boss seems to get that, and they've designed their platform with that in mind. It's all about streamlining the process and making it easy to stay on top of your leads.
I think the biggest selling point for Follow Up Boss is its focus on integrations. It plays well with a ton of other tools that real estate agents are already using, like Zillow and Realtor.com. That means you can automatically sync your leads and avoid a lot of manual data entry. And let's be real, nobody likes manual data entry.
Here are some of the things that make Follow Up Boss stand out:
- Lead distribution and tracking
- Text and email automation
- Integration with major real estate lead sources
- Advanced reporting and team collaboration tools
- Customizable workflow automation
I've also heard that the onboarding process can be a bit time-consuming, and the text automation is somewhat limited. But overall, it sounds like a powerful tool for agencies that want to optimize lead conversion rates.
2. Wise Agent

Wise Agent is often seen as a solid choice, especially for solo agents or smaller teams who want a CRM without breaking the bank. It aims to be an all-in-one solution, offering a range of features from contact management to transaction checklists.
It's got the basics covered: deal management, email drip campaigns, SMS messaging, and even an AI assistant to help with writing emails or marketing content. They also provide 24/7 customer service and onboarding, which is a nice touch. It's not going to hand you leads, but it will help you nurture the ones you get. You can create a landing page and capture leads from your website.
Wise Agent is a good option if you want a CRM that covers most of the bases without costing a fortune. It might not have all the bells and whistles of some of the more expensive platforms, but it gets the job done.
Here's a quick look at what you can expect to pay:
- Monthly: Around $49
- Annually: Around $499
- Enterprise: Custom pricing (for larger teams)
Some key features include:
- A library of stock photos and content for marketing materials.
- Tools and options for teams and brokers.
- Transaction management tools to keep everyone on the same page.
While the interface might feel a bit dated to some, it's generally straightforward. If you're looking for advanced reporting, you might find it lacking. But for a palatable price, it's a decent option.
3. BoomTown
BoomTown is a platform designed for real estate teams aiming for significant growth. It's not just a CRM; it's more of a full-fledged marketing and sales engine. BoomTown aims to provide a steady stream of leads and the tools to manage them effectively.
One of the big advantages of BoomTown is its high-quality IDX website, which can really help with lead generation. It also boasts advanced marketing tools for lead nurturing and even predictive analytics to help you focus on the most promising leads. You can integrate BoomTown with other apps through services like Zapier.
However, it's worth noting that BoomTown can be a significant investment, and smaller teams might find themselves overwhelmed by its features. Some users might not fully utilize all the features they're paying for, even with the support and training provided. It's really geared towards larger teams with bigger budgets who need a robust system to manage a high volume of leads.
BoomTown acknowledges that it's best suited for teams looking to scale up significantly. It reliably produces a pipeline of leads and provides the tools to work them. If your team is large and you have the budget, it might be a worthy investment.
Here are some key aspects of BoomTown:
- High-quality IDX website
- Advanced marketing tools
- Predictive analytics
4. Pipedrive
Pipedrive is a CRM that's all about sales. It's designed to help you visualize your sales pipeline and keep track of deals. I've heard it's pretty easy to get the hang of, which is a plus if you don't want to spend weeks learning a new system. It's known for its straightforward approach to pipeline management.
One of the things that stands out about Pipedrive is its pricing. They have different tiers, so you can pick one that fits your budget and needs. It's good to check out their CRM software reviews to see how it stacks up against other options.
Here's a quick rundown of what you can expect:
- Drag-and-drop sales pipeline
- Email integration and tracking
- Goal setting and performance monitoring
- Mobile-friendly interface
- Custom automation
Pipedrive offers a user-friendly experience with a focus on sales pipeline management. It's a solid choice for real estate agencies looking for a CRM that's easy to implement and use daily.
5. LionDesk
LionDesk, now part of Lone Wolf Technologies, is designed with real estate professionals in mind. It's known for its communication automation features, which can be a real time-saver. However, it's not without its quirks. Some users find the interface a bit cluttered, and it might not be the best fit for larger teams or brokerages looking to scale.
Here's a quick rundown of what LionDesk brings to the table:
- Automated text and email drip campaigns
- AI-powered email assistance
- Power dialer for efficient calling
While LionDesk offers a lot of features, it's important to consider whether its interface and scalability limitations align with your agency's specific needs. It might be a good fit for smaller teams focused on communication automation, but larger operations might find it lacking.
When it comes to Feature comparison, LionDesk stacks up well against competitors in terms of communication tools, but its transaction management capabilities are considered less sophisticated. The quality of support is something to consider as well, with some users reporting mixed experiences.
6. IXACT Contact

IXACT Contact is often seen as a solid choice for agents who want a CRM that focuses on contact management and marketing automation. It's designed to help you stay in touch with clients and prospects, which is, you know, pretty important in real estate. It's not the flashiest or most modern-looking platform, but it gets the job done for many agents.
IXACT Contact is an excellent tool for keeping track of your contacts from the moment you connect with them through every transaction. You get a detailed profile for each lead, current, and past client, including their contact info, family info, birthdays, anniversaries, property details, and all communication history. This is crucial for staying easily connected to your clients and maintaining good relationships.
The platform offers features like email marketing, social media integration, and a personalized agent roadmap. It's like having a virtual assistant that reminds you to follow up with leads and nurture relationships. Plus, it integrates with other tools through Zapier integration, which can save you a ton of time.
Here's a quick look at their pricing:
- Monthly plan: Around $55
- Annual plan: Roughly $561 (which breaks down to about $46.75 per month)
It's not the cheapest option out there, but it's also not the most expensive. It really depends on what features you need and how much you value a user-friendly interface. For agents who want a straightforward CRM without a lot of bells and whistles, IXACT Contact is worth considering. It's all about finding the right fit for your business, right?
7. Lofty
Lofty is making waves in the real estate CRM space, and for good reason. It's designed to be an all-in-one platform, aiming to handle everything from lead generation to transaction management. It's got some cool features, but it's not without its quirks. Let's take a closer look.
One of the things that stands out is Lofty's focus on automation. It's got a built-in AI assistant that's supposed to help you manage leads, set reminders, and even send automated responses. That sounds pretty good, right? But, like any AI, it's not perfect. You might still need to tweak things to get them just right. Also, Lofty provides real estate social networks to help you create content within Lofty’s platform and automatically share it on multiple platforms simultaneously.
Here's a quick rundown of what Lofty brings to the table:
- Lead generation tools
- Automated follow-up systems
- Website and landing page builder
- Team collaboration features
Lofty is a solid choice if you're looking for a CRM that can handle a lot of the heavy lifting for you. It's got a lot of features, and the automation can be a real time-saver. Just be prepared to put in some time to learn the system and customize it to your needs.
Lofty's pricing is by request, so you'll need to contact them directly to get a quote. This can be a bit of a hassle, but it also means that you can potentially negotiate a better deal. Just be sure to ask about all the costs involved, including any add-ons or extra fees. Also, be aware that call and text features can lead to variable bills. If you prioritize a wide range of capabilities for automating and managing real estate workflows, especially for nurturing leads, Lofty is a compelling option. Just be prepared for unpredictable bills and possible support delays. You can also use Jotform with Lofty to transform your real estate operations by automating task assignments and follow-ups, ensuring your team stays on top of every deal and client relationship with minimal effort.
8. Realvolve
Realvolve is a CRM that aims to simplify the daily grind for real estate professionals. It's all about automation and creating workflows that fit your specific needs. I remember when I first heard about it, I was skeptical, but after digging in, I can see the appeal. It's designed to help you stay organized and on top of things, which, let's be honest, is half the battle in this business. It's a perfect fit for individuals or teams looking to boost their productivity and efficiency with lead nurturing strategies.
Realvolve simplifies your real estate hustle with automation and customizable workflows. It has a visual dashboard, contact organization tools, and lead nurturing strategies. There are plenty of customizable workflow templates, plus prebuilt lead sequences for buyers and sellers through email and text.
Here's a quick rundown of what Realvolve brings to the table:
- Automation: A robust CRM automates repetitive tasks like follow-ups and drip campaigns. So, ensure your CRM saves you time and effort to maximize efficiency.
- Integrations: The platform integrates seamlessly with some of the most-used apps, like Google and Zapier.
- Document Management: Realvolve keeps all your documents organized. Each workflow includes a comprehensive checklist of all necessary documents to complete a transaction.
Realvolve's pricing is pretty straightforward:
Plan | Price |
---|---|
All-inclusive | $99 per month |
Schedule a demo to learn more about Realvolve’s flexible team pricing.
9. kvCORE
kvCORE is a pretty popular CRM, and for good reason. It tries to be an all-in-one solution, which can be both a blessing and a curse. It's got a lot of features, but sometimes that means things get a little complicated.
One thing I've noticed is that while kvCORE websites offer SEO-friendly features, the out-of-the-box SEO isn't always amazing. You might need to put in some extra work to really get your site ranking well.
It's a solid platform, but don't expect it to solve all your problems without some effort on your part. Think of it as a powerful tool that needs a skilled user to really shine.
Here's a quick rundown of what I think are the key pros and cons:
- Pros: Wide range of features, including lead generation, marketing automation, and transaction management. Good for larger teams that need a centralized system.
- Cons: Can be overwhelming for new users. The pricing can be a bit steep, especially if you're just starting out. Requires some technical know-how to fully customize it.
- Overall: A powerful CRM, but be prepared to invest time in learning how to use it effectively.
10. Real Geeks
Real Geeks aims to be a one-stop shop for real estate professionals, providing a CRM, an IDX-integrated website, and various lead generation tools within a single subscription. It covers essential functions like automated drip campaigns, customizable workflows, SMS autoresponders, and video integration. Their AI assistant and Facebook ad services can also help with lead nurturing.
While some user reviews mention the website builder's interface feels a bit old, the resulting websites are fast and effective for lead generation. However, this all-in-one approach means Real Geeks might not have the same level of robust functionality and CRM features as some enterprise-level CRMs. For example, it still relies on manual integrations for certain tasks, which can impact scalability.
Real Geeks pros:
- Easy-to-build, SEO-optimized websites
- Helpful customer support
- Variety of community-sourced drip campaign templates
Real Geeks cons:
- No free trial, only a demo
- Limited website customization
Real Geeks pricing starts at $599/month for the Establish plan (six-month term, two users), plus a one-time sign-up fee.
Wrapping Things Up
So, there you have it. Picking the right CRM for your real estate business in 2025 isn't just about getting a fancy new tool; it's about making your daily work easier and helping your business grow. Think about what you really need, what your team will actually use, and how it fits with your budget. The best CRM is the one that helps you stay organized, keeps your clients happy, and ultimately, helps you close more deals. Take your time, do your homework, and you'll find the perfect fit to keep you ahead in this fast-moving market.
Frequently Asked Questions
What exactly is a CRM for real estate agents?
A CRM, which stands for Customer Relationship Management, is a special computer program that helps real estate agents keep track of all their clients and potential clients. It's like a super organized digital assistant that remembers everything about who you've talked to, what properties they're interested in, and when you need to follow up. It makes your work smoother and helps you close more deals.
How can a CRM help my real estate business grow?
Using a CRM can really change your business for the better. It helps you stay neat and tidy with all your contacts, makes sure you don't forget to call people back, and even helps you send out emails to many clients at once. This means you save time, look more professional, and have a better chance of selling homes.
What should I look for when choosing a CRM?
When picking a CRM, think about what you really need. Does it help you manage your contacts easily? Can it send emails and texts for you? Does it remind you about important tasks? Is it simple to use? And can it connect with other tools you already use? Also, make sure it fits your budget.
Is a real estate-specific CRM different from a regular CRM?
While many CRMs can handle basic contact info, a real estate-specific CRM is built for our world. It often includes features like tracking properties, helping with commission calculations, and linking up with real estate listings. This means it understands the unique things we do every day, making it a better fit than a general CRM.
Are there affordable CRM options for new agents or small teams?
Many CRMs offer free trials, which are a great way to test them out before you buy. You can also look for CRMs that have different price plans, so you can start with something basic and upgrade as your business gets bigger. Some even have special deals for new users.
Can I use a CRM on my phone or tablet?
Yes, most good CRMs can be used on your phone or tablet. This is super handy because real estate agents are always on the go. Being able to check your client notes, send emails, or set reminders from anywhere means you're always connected and ready to work.









